Salary for Customer Service Executive

All Categories All location

Methodology

Salary min

Salary min

5 Mil 9,5 Mil
Salary medium: 11,4 Mil / tháng 13,2 Mil

Salary medium: 11,4 Mil / month
Salary max 25 Mil

Salary medium 11,4 Mil/ month

Min Avg 9,5 Mil

Salary min 5 Mil

Max Avg 13,2 Mil

Salary max 25 Mil

Average Salary (Per month)

Ha Noi

11,5 Mil

Ho Chi Minh

11,0 Mil

(Salary data is aggregated from 109 job samples posted at CareerViet.vn)

Paid by Experience

Percentage Increase / Decrease with Average Salary

< 1 yr
-10%
1 - 4 yrs
-9.2%
5 - 9 yrs
18.3%

An entry-level Customer Service Executive with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 10.8 based on 14 samples. An early career Customer Service Executive with 1-4 years of experience earns an average total compensation of 10.9 mil VND based on 107 samples. A mid-career Customer Service Executive with 5-9 years of experience earns an average total compensation of 14.2 mil VND based on 16 samples... An entry-level Customer Service Executive with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 10.8 mil VND based on 14 samples. An early career Customer Service Executive with 1-4 years of experience earns an average total compensation of 10.9 mil VND based on 107 samples. A mid-career Customer Service Executive with 5-9 years of experience earns an average total compensation of 14.2 mil VND based on 16 samples. See more

Gender Breakdown

Female

12%

Not Required

87%

High average salary by industry

Sales / Business Development

Average salary: 12,1 Mil

Textiles / Garments / Fashion

Average salary: 10,8 Mil

Customer Service

Average salary: 10,6 Mil

Freight / Logistics / Warehouse

Average salary: 10,1 Mil

General/operations managers are responsible for maintaining a business. They work in tandem with location personnel and upper management to ensure the functions of the business and service delivery. A general manager oversees everything from the cleanliness of a location to the inventory that comes in, is sold or delivered. They are responsible for cash deposits and safe maintenance They are responsible for cash deposits and safe maintenance... General/operations managers are responsible for maintaining a business. They work in tandem with location personnel and upper management to ensure the functions of the business and service delivery. A general manager oversees everything from the cleanliness of a location to the inventory that comes in, is sold or delivered. They are responsible for cash deposits and safe maintenance. General managers also control the budget for the store. They manage the personnel and staff in supervisory. A general manager oversees everything from the cleanliness of a location to the inventory that comes in, is sold or delivered. They are responsible for cash deposits and safe maintenance. General managers also control the budget for the store. They manage the personnel and staff in supervisory See more

Description of Customer Service Executive

*Job Description:
- Receive and respond to product inquiries, provide information, and support customers through the company's communication channels.
- Handle conflict situations and complaints from customers.
- Provide detailed information about the company's products and services to customers.
- Prepare reports, statistics, and analyze customer data as required.
- Collect feedback and suggestions for improvement from customers.
- Perform other tasks as required by superiors.
*Job Requirements:
- College graduate.
- Experience in a similar position.
- Proficient in office computer applications.
- Strong communication skills, persuasion ability, and good problem-solving skills.
- Dynamic and agile.
- Knowledge of English is an advantage.
*Benefits:
- Basic Salary: 7,000,000 - 10,000,000 VND + KPI Bonuses.
- Holiday bonuses, Tet bonuses, etc.
- Participation in social insurance (BHXH), health insurance (BHYT), and other company benefits as regulated.
- Extracurricular activities and annual vacation.
- Professional and dynamic working environment. More detail