(Salary data is aggregated from 372 job samples posted at CareerViet.vn)
Paid by Experience
Percentage Increase / Decrease with Average Salary
< 1 yr
-5.9%
1 - 4 yrs
4.7%
An entry-level Nhân Viên Chăm Sóc Khách Hàng with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 8 based on 233 samples.
An early career Nhân Viên Chăm Sóc Khách Hàng with 1-4 years of experience earns an average total compensation of 8.9 mil VND based on 193 samples.
An entry-level Nhân Viên Chăm Sóc Khách Hàng with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 8 mil VND based on 233 samples.
An early career Nhân Viên Chăm Sóc Khách Hàng with 1-4 years of experience earns an average total compensation of 8.9 mil VND based on 193 samples.
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Gender Breakdown
Female
19%
Not Required
77%
Description of Nhân Viên Chăm Sóc Khách Hàng
*Job Description:
- Receive and respond to product inquiries, provide information, and support customers through the company's communication channels.
- Handle conflict situations and complaints from customers.
- Provide detailed information about the company's products and services to customers.
- Prepare reports, statistics, and analyze customer data as required.
- Collect feedback and suggestions for improvement from customers.
- Perform other tasks as required by superiors.
*Job Requirements:
- College graduate.
- Experience in a similar position.
- Proficient in office computer applications.
- Strong communication skills, persuasion ability, and good problem-solving skills.
- Dynamic and agile.
- Knowledge of English is an advantage.
*Benefits:
- Basic Salary: 7,000,000 - 10,000,000 VND + KPI Bonuses.
- Holiday bonuses, Tet bonuses, etc.
- Participation in social insurance (BHXH), health insurance (BHYT), and other company benefits as regulated.
- Extracurricular activities and annual vacation.
- Professional and dynamic working environment.
More detail
Related Job Tag
These are the skills employers want to see on your resume for Nhân Viên Chăm Sóc Khách Hàng.